Full-time
Blibli.com
8 yrs 3 mos
Bandung, Indonesia
- Now
Jan 2023 – Present · 3 yrs 10 mos
Software Design Engineer
Bandung · Hybrid
Joined the After Sales Customer Service team to assess and build new projects — always aiming for systems that are flexible, efficient, and cost-effective.
- Guided Chat System
- In-house Live Chat
- Live Chat × Seller Chat integration
Jan 2022 – Dec 2022 · 1 yr
Senior Software Development Engineer
Bandung · Hybrid
Part of the Customer Service squad looking after Blibli’s CRM, case management, WhatsApp Business, and live chat.
Jun 2019 – Dec 2021 · 2 yrs 7 mos
Software Development Engineer
Bandung · On-site
Joined the Customer Service squad, maintaining the tools that help Blibli take care of its customers.
- CRM
- Case Management
- WhatsApp Business
- Blibli Live Chat
Aug 2018 – Jun 2019 · 11 mos
Associate Software Development Engineer
Bandung office
Where my Blibli journey began.
